privacy policy

This Privacy Policy will set out how Dani Mercantile will utilize and safeguard any data that you share while you utilize this website. Dani Mercantile is totally committed to ensuring that your privacy is always protected at all times.

Dani Mercantile may make changes to this privacy policy from time to time and will be updated on this page. This privacy policy is effective from May 12, 2023.

What We Will Collect

We will collect the following data:

Name, residential or correspondence address, phone number, birth date, email address, marital status, and other contact data.
Other personal data also includes bank account number, PAN (Permanent Account Number, and Aadhar Number.
Demographic data like gender, occupation data, income details, parent’s name, and nominee details.
KYC information through videos, etc.
Uploaded pictures of signature, cheque leaf, identity proof, income proof, photo, address proof, etc.
Interactions through chats, online chats, chatbots, email, surveys, WhatsApp, social media platforms, etc.
Other non-personal data that will assist us to enhance our services:
The gadget, the OS, and the browser are utilized in order to gain access to our website or app.
Device manufacturer, location, IP address, and other unique identities of the device.
Information is gathered through pixel tags, cookies, or similar electronic tools on emails and our websites.

We can also retrieve any data from other third-party resources.

What we will do with the data that we collect

We utilize all the collected data for the following purposes:

Conduct KYC (Know-Your-Customer) registration as required by the regulatory bodies.
To facilitate the different investment processes delivered by us.
To share the data as required by the regulatory bodies solely for the work of processing your transactions.
To share the information with our partners (as may the case be) when investing in fixed deposits.
To perform periodic checks and maintain records.
To customize the content on our content.
To improve our offerings to our customers.
To provide our customers with relevant offerings via SMS, email, push notifications, WhatsApp, etc.
To intimate, deliver alerts and other communications for our customers.
To send emails to the email address registered with us about our customer’s investments or other data which we believe our customers may find very interesting. You are free to unsubscribe from our email list at any time if you do not want to receive such emails from us.
To resolve customers’ queries or complaints and also to fix any issues.
To get in touch with you through email or phone marketing and research purposes, or to seek feedback on our new services or products, etc.

We will not distribute, lease or sell your personal data to other third parties unless we are bound to share such data under the terms and conditions of the services or products that you avail for us, or we are bound to do so by regulation or law.

Security

We are fully committed to ensuring that all your personal data is secure with us. In order to avoid unauthorized disclosure or access, we have utilized the best physical, managerial, and electronic procedures that will assist us to secure and safeguard the data that we collect.

Links to other sites

Our website can contain various links to other sites of interest. We do not have any control over other directed websites. Hence, we will not be responsible for the privacy and protection of any data that you provide on these other websites. Here, you must exercise caution and have a good look at the privacy policy applicable to the other site.

Certificate of Security

Dani Mercantile is an online financial services platform. We fully understand and recognize the security procedures of being a service or product provider with whom people trust their money. There are numerous safeguards that we employ in this regard some of which are technical and others are structural.

When it comes to the security of information, our aim here is to ensure that

All your data is stored securely and safely and passwords are always encrypted when it is stored in our database for the purpose of high security.
All communications with you and other service providers are encrypted with high-security standards.
Your personal data will not be shared unless you have requested us to do so in order to fulfill a transaction request.

In order to achieve these goals, we have attained a variety of trust verifications or certificates for our firm, both from legal/operational and technical perspectives. We utilize encrypted communications and our website is hosted by the best and most secure hosting service providers. On the other hand, our data is backed up continuously in order to ensure unstoppable operations.

Some of our certifications are listed here. These certifications are regularly updated through auditing our security infrastructure for full compliance.

The seals below are daily verified and they have a specific meaning

Security

This implies that our website is utilizing the highest security in communications.

Business Verified

This implies that our business has cleared the verification test to certify that our business is a legitimate service provider.

Verification – Certified

This implies that our business has cleared all the required verification processes, and the authenticity and location of our business are all verified.

Grievance Redressal

Any questions about this Privacy Policy, or any grievances or discrepancies pertaining to the data processing, you may reach out to us through our Contact Us page

Privacy Policy Changes

We may revise or updates this Privacy Policy from time to time without any notification to our users or customers. The Privacy Policy effective date is indicated at the top of this page which shows the last time this privacy policy was changed or revised. As we will take efforts to keep you updated on the privacy policy changes, we also advise you to regularly review this policy in order to keep yourself updated with the changes to this privacy policy.